Terms of Service

1. Acceptance of Terms

By accessing or using Trade Protection ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Trade Protection provides a maintenance management platform for residential complexes, including village and unit management, job scheduling, tradesman coordination, appointment tracking, and parts catalogue management.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Upload malicious code or content
• Impersonate any person or entity
• Use the Service to harass, abuse, or harm others

5. Data Ownership

You retain ownership of all data you submit to the Service. By using the Service, you grant us a limited licence to use, store, and process your data solely for the purpose of providing the Service to you.

6. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance or experience unforeseen outages. We will make reasonable efforts to notify you of planned downtime.

7. Limitation of Liability

To the maximum extent permitted by law, Trade Protection shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8. Termination

We may suspend or terminate your access to the Service at any time for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. You may request a copy of your data before termination.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be resolved in the courts of Australia.

11. Contact Us

If you have questions about these Terms of Service, please contact us at info@tradeprotection.app.