Privacy Policy

1. Introduction

Trade Protection ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at tradeprotection.app.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials
• Property and village management data
• Job and appointment records
• Tradesman profiles and speciality information
• Parts catalogue and cost data
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your maintenance operations
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent security incidents

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are bound by contractual obligations to protect your data.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at info@tradeprotection.app.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at info@tradeprotection.app.